Who We Are

Human Services Research Institute (HSRI), a 501(c)(3) nonprofit, has dedicated nearly 50 years to improving systems that change lives. We craft person-driven health and human service systems through collaborative, community-engaged research and evaluation, analyzing both quantitative and qualitative data. By partnering with community leaders and change agents, we identify best practices, address challenges, and solve problems.
80+
active and ongoing projects
100+
clients: local, state and federal agencies; nonprofits; and other partners
22
states where team members live and make an impact
We are mission-driven researchers
We work to identify sustainable solutions to complex challenges in health and social service delivery, driven—always—by a passion to see all people live fulfilling, healthy lives as empowered, respected members of society.
We are skilled at cross-system work
We work across all fields of health and human services. Our research considers how the fields intersect and how their physical, social, behavioral, and environmental aspects are interrelated.
We are experts in our fields
Headquartered in Cambridge, Massachusetts, with remote staff across the United States, our team includes nationally recognized experts who provide exemplary research, evaluation, program implementation, data and statistical services, and technical assistance.