Community Support Skill Standards: Tools for Managing Change and Achieving Outcomes

Author

Marianne Taylor, Ralph Warren Jr., Valerie J. Bradley

The Community Support Skill Standards (CSSS) identify the master level practice standards for direct service workers in progressive, community-based human service work environments. Developed and validated by a national coalition of key constituents, the standards represent the core skill and knowledge set applicable to frontline workers in a wide variety of human service program settings regardless of the specific job title or population served. Standards and performance indicators represent the result of a comprehensive, national occupational analysis and are organized in twelve functional domains of direct support practice including: Participant Empowerment; Communication; Assessment; Community and Service Networking; Facilitation of Services; Community Living Skills and Support; Education, Training and Self Development; Advocacy, Vocational, Educational and Career Support, Crisis Intervention, Organizational Participation, and Documentation.

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