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NCI Staff Stability Report 2016

The National Core Indicators Staff Stability Survey Report 2016 presents the results of a survey on employment and working conditions for direct support professionals who work with adults with intellectual and developmental disabilities. In 2016, the survey was run in 20 states and DC and covered approximately 3,000 providers. Some key findings:

Community Support Skill Standards: Tools for Managing Change and Achieving Outcomes

The Community Support Skill Standards (CSSS) identify the master-level practice standards for direct service workers in progressive, community-based human service work environments. Developed and validated by a national coalition of key constituents, the standards represent the core skill and knowledge set applicable to frontline workers in a wide variety of human service program settings regardless […]

Milwaukee County Mental Health System Redesign

To help Milwaukee County address a pressing need for a solution to systemic problems, we worked with partners at the Public Policy Forum and the Technical Assistance Collaborative to quickly assess the county’s adult mental health needs, service capacity and financing, and service utilization—and developed detailed, actionable recommendations for system reform. Facing challenges with mental […]

Evaluating the Preferred Integrated Network program in Minnesota

Working with the Minnesota Department of Human Services and project partner Desert Vista Consulting, we evaluated a pilot program aimed at improving the quality, coordination, and cost effectiveness of physical and mental health and social services—and, ultimately, health outcomes—for people with serious mental illness. Research shows that people with serious mental illness (SMI) die an […]

Baltimore City Public Behavioral Health System Analysis

We worked with the City of Baltimore, Behavioral Health System Baltimore (a nonprofit), and our partners at Technical Assistance Collaborative to identify and address gaps in Baltimore’s public behavioral health system. The consent decree that spurred this analysis resulted from an investigation by the DOJ into the death of Freddie Gray while in police custody […]

CompareMaine Health Care Transparency Website

Together with the Maine Health Data Organization and the Maine Quality Forum (MQF), as well as project partners with NORC at the University of Chicago, we developed CompareMaine.org: a user-friendly health care transparency website and one of the only in the nation to present quality ratings alongside cost information. Consumers can compare the costs and […]

Colorado All-Payer Claims Database

Together with the Center for Improving Value in Health Care (CIVHC) and our partner NORC at the Univeristy of Chicago, we rebuilt the infrastructure of the Colorado all-payer claims database to increase the accuracy and timeliness of the data. CIVHC can now more rapidly produce data-driven insights and fulfill custom data requests aimed at improving […]

New Hampshire HealthCost Quality Data Enhancement (HealthCost Transparency Website)

With the New Hampshire Insurance Department (NHID), we calculated the costs of the health care services and procedures available on the state’s healthcare transparency website, NH HealthCost, to help consumers better understand what they may pay. We expanded the quality measures available on the website to help consumers understand how different facilities in New Hampshire […]

Evaluation of Models for Internet Consumer Health Care Cost and Quailty Information

Our team, including our partners with NORC at the University of Chicago, examined the health care public reporting landscape both nationally and in Vermont for the Green Mountain Care Board (GMCB) and prepared a comprehensive report on the feasibility of developing a publicly available health care transparency website. In 2015, we examined potential options and […]

Toolkit on Evaluating Quality of Life for Persons with Severe Mental Illness

The Quality of Life (QOL) Toolkit provides complete instructions for assessing quality of life for persons with severe mental illness. It includes a discussion of the concept of quality of life, a review of instruments that have been used in QOL assessments, the full version of the Lehman QOL Interview (in hard copy and on […]