Services
We combine rigorous research with community engaged work to develop effective and responsive service systems and the policies to support them.
Data Reports | Dashboards | Infographics & Other Visualizations
We have nearly 50 years of experience collecting, linking, and analyzing data to evaluate service use patterns, service costs, and the quality of services. We apply this expertise in our data services, developing and enhancing processes and tools toward one simple goal: to improve data so it can be used to guide meaningful action. We use innovative technology to develop data visualizations that “wow.” With our dual expertise in knowledge transfer and technology applications, we create advanced visualizations that make your data easy to understand and beautiful to look at.
Data Collection Systems, Portals and Warehouses | Data Reporting and Transparency Tools | Data Collection Instruments and Protocols
Our expertise in collecting, validating, standardizing, enhancing, analyzing, and reporting on data ensures we support you in creating best-in-class data collection and reporting solutions – incorporating automated quality checks and comprehensive data quality services at every stage. Empower your organization to make smarter, more informed decisions by tracking performance metrics in real-time, identifying trends, pinpointing areas for improvement, and making sure your data complies with industry regulations.
Data Quality Reports | Data Quality Protocols and Procedures | Data Validations Development
Make sure that the data driving your decisions are accurate, valid, reliable, and up-to-date. With these services, you can identify and resolve inconsistencies, remove duplicate entries, and ensure compliance with regulatory standards. This not only saves you time and resources but also enhances the integrity of your reporting and analytics. By maintaining high-quality data, we help you understand and demonstrate the real-world impacts of the services you provide, ensuring better, more meaningful outcomes.
Product Roadmaps | Implementation Checklists | Resource Allocation Plans
Our implementation strategy and planning services ensure your projects are executed smoothly and effectively. These services involve developing detailed roadmaps that outline the necessary resources, timelines, and milestones to achieve your goals. Through implementation strategy and planning, you can anticipate potential challenges, align your team’s efforts, and track progress consistently to achieve tangible results.
Policy Briefs | Technical Reports | Policy Recommendations
When you engage us to support policy analysis, you gain a comprehensive understanding of how different national- and state-level policies impact your organization, identify potential challenges, and discover opportunities for advocacy and improvement. Whether you’re looking to understand the implications of existing policies or to advocate for new ones, policy analysis provides the clarity and direction necessary for strategic decision-making and successful outcomes.
Process, Outcomes, and Cost Studies | Formative Evaluation | Fidelity Assessments
With expertise in advanced quantitative and qualitative methods, we collaborate closely with you to develop rigorous evaluation studies to meet your specific needs. These services involve systematically collecting and analyzing data to assess the performance of your programs, identify areas for improvement, and ensure that your efforts are meeting their intended goals. By using research and program evaluation, you can make data-driven decisions that enhance your strategies and demonstrate the value of your work.
Infrastructure Design | Implementation Roadmap | Documentation and Training Materials
Through our cross-systems approach to the health and human services landscape, we’re able to provide a comprehensive analysis of your technical architecture. This involves creating a blueprint that outlines the structure and interaction of your systems, anticipating future needs, integrating new technologies, and maintaining a high level of security and efficiency. System design tailors these solutions to fit your unique requirements. We seek to co-create successful systems with service users. And, as always, we design systems that are individualized, person-driven, culturally competent, and trauma-informed.
Implementation and Assistance Tools | Evaluation Tools | Training on Data Collection and Data Quality
We make a point to translate knowledge gained from research, observation, and evaluation into practical, accessible tools and techniques. We’ve served as a federally supported technical assistance center for clients on multiple topics, including systems change evaluation, quality, and family support. We use a systems approach to carefully develop and deliver training events—webinars, in-person classes, one-time sessions, recurring sessions, and more. We adhere to the principles of adult learning theory, creating events that respect participants’ diverse learning styles.