North Dakota Person-Centered Practices

Opportunity

North Dakota is developing a strong and consistent statewide vision and universal understanding of person-centeredness across all North Dakota Department of Health and Human Services (ND DHHS) entities and community partners.

Approach

Every person should have the opportunity to define their happiness and the life they desire. A person’s life is realized when family, friends, community members, and service providers actively listen to what matters to a person, by respecting and honoring their values, strengths, culture, hopes, and dreams. Person-centered practices occur through the development and implementation of services and supports that are informed by a person’s preferences, strengths, and choices. 

Impact

Together we will: bring diverse voices to the table, support individuals participating in services and statewide system change efforts, transform policies to reflect statewide person-centered values and culture, and ensure communication is accessible and relatable.

More about …

Guiding Principles

Person-centered practices assist everyone (individuals who receive services, family members, staff, organizations, and systems) in creating a positive and meaningful life, building on an individual’s unique interests and strengths. Learn more about person-centered practices: PCP Guiding Principles

Self-Assessment Tool

The Self-Assessment is a tool for people who manage programs that offer support services to establish baselines, create action plans, and measure progress toward building a more person-centered system. Each ND DHHS division will complete the process, with support from a project manager, guidance from subject matter experts, and input from stakeholders, including individuals who receive services. Learn more: PCP Tool Overview

Technical Assistance

With support from the technical assistance provided by the National Center on Advancing Person-Centered Practices and Systems (NCAPPS), an ND DHHS cross-division workgroup developed North Dakota’s Technical Assistance Plan, detailing goals, activities, and timing to ensure statewide implementation and system change. Learn more: North Dakota Technical Assistance Plan

Asset Map

The Asset Map is a working tool to document existing stakeholder engagement opportunities; encourage systematic and strategic thinking about next steps, ultimately saving time and resources; reference when brainstorming potential groups to engage; and expand and improve on current systems and processes within ND DHHS. Learn more: Asset Map Overview. For additions or revisions, contact: panda@nd.gov

Engaging Service Recipients

The goal to consistently include service recipients in decision making requires them to be in the room and at the table when decisions are being made. This guide details five strategies and proven practices to directly involve people in workgroups and teams. Learn more: North Dakota’s Guide for Best Practices, June 2020

Equity in Engagement: Listening Sessions

In fall 2019, representatives from ND DHHS and NCAPPS visited with American Indians and New Americans throughout the state to exchange ideas about equity in person-centered thinking, planning, and practice. Learn more: Equity in Engagement Brief, April 2020